Transporting Your Cake
Make sure you have a flat surface in your vehicle to transport your cake. Place cake on the front floorboard, larger cakes will need to travel in the back of a suv or van. Avoid putting it on a slanted car seat or any area with a slant, we DO NOT recommend someone holding the cake in transport, the floorboard is the best option.
DO NOT LEAVE ANY OF OUR DESSERTS IN THE CAR FOR LONGER THAN IT TAKES FOR YOU TO GET HOME. THE HEAT AFFECTS THE FROSTING AND CAUSES IT TO BREAK DOWN.
Don’t squeeze the sides of the box because the frosting may stick to the box. When carrying your cake, please place both hands underneath the cake to support the cake and the board.
Cutting Your Cake
Use a long knife to cut slices, cleaning blade with damp towel between cuts if possible. Watch for and remove all dowels, sugar flowers, sugar characters and support material before serving.
The cake should be refrigerated/kept cool before serving. Remove cake from refrigerator or cool place and let sit at room temperature at least 2 hours before serving, if it appears to still be hard then let sit out a little longer. If unable to place in a refrigerator then place in a cool area (basement, cold storage room). Store leftovers (if that is a thing) in an airtight container in the refrigerator or freezer.
Keep the cake out of the sun and away from any heat source. Buttercream cakes may melt, or the buttercream may sweat. Make sure your cake stand and table are stable in case it is bumped.
***Once the order is picked up by you or your designated party, the order is considered “Accepted” and all responsibility belongs to the client.***